Terms and Conditions (T&C) of Bara en Cosmeceuticals and BaraKlinik
Table of Contents
- General, Scope of the T&C
- Conclusion of the Contract
- Prices and Payment Terms
- Delivery and Delivery Conditions
- Exclusion of the Right of Withdrawal
- Warranty and Liability
- Customer Cooperation and Conduct
- Appointments
- Data Protection
- Disclaimer
- Final Provisions
§ 1 General, Scope of the T&C
1.1 These Terms and Conditions (T&C) apply to all deliveries and services provided by Bara en Cosmeceuticals and BaraKlinik, represented by the state-certified cosmetician and owner.
1.2 Bara en Cosmeceuticals offers specialized products that can only be purchased through direct contact with us.
1.3 Customers within the meaning of these T&C can be consumers. Consumers are natural persons who enter into a legal transaction for purposes that are predominantly outside their trade, business, or profession.
§ 2 Conclusion of the Contract
2.1 The presentation of the goods does not constitute a binding offer. Only the customer’s order constitutes a binding offer according to § 145 BGB.
2.2 A contract is only concluded with our order confirmation by email after we have reviewed and accepted your order.
§ 3 Prices and Payment Terms
3.1 All prices stated are final prices and include the statutory value-added tax.
3.2 Payment is made exclusively via PayPal or bank transfer.
3.3 The purchase price is due immediately upon the conclusion of the contract.
§ 4 Delivery and Delivery Conditions
4.1 Delivery will only occur after payment has been received.
4.2 As our products are specially produced upon order, delivery times may vary. The customer will be informed about the expected delivery date.
4.3 Bara en Cosmeceuticals is not liable for delays caused by force majeure or other unforeseeable events.
§ 5 Exclusion of the Right of Withdrawal
5.1 Due to the specific and customized nature of our products, the right of withdrawal is excluded. By making a purchase, you expressly agree that the right of withdrawal according to § 312g Abs. 2 Nr. 1 BGB is excluded.
§ 6 Warranty and Liability
6.1 The statutory warranty rights apply; however, we do not provide any guarantees on our products.
6.2 Bara en Cosmeceuticals is fully liable for damages resulting from injury to life, body, or health caused by intentional or negligent breach of duty.
6.3 We are only liable for other damages if they are based on gross negligence or intentional breach of duty.
§ 7 Customer Cooperation and Conduct
7.1 The customer is obliged to inform us of any known relevant conditions, particularly skin conditions or allergies (including against synthetic fibers and fragrances), pregnancy, and other known circumstances that could lead to harm, before the treatment.
7.2 The customer must follow the care and risk instructions and post-treatment notes provided by BaraKlinik, especially using only approved care products or cosmetics, avoiding excessive sun exposure, or other improper treatments.
7.3 The customer agrees to maintain appropriate behavior during their visit to BaraKlinik. Should the customer continue to behave inappropriately after a warning, BaraKlinik has the right to expel the customer from the premises and, if necessary, issue a ban from the premises.
§ 8 Appointments
8.1 Agreed appointments are binding.
8.2 Appointment waiting times can be up to 15 minutes. If delayed by more than 15 minutes, the full treatment price will be charged.
8.3 Appointments can be canceled without additional costs up to a maximum of 2 business days (48 hours) before the scheduled treatment.
8.4 For cancellations within 24 hours before the scheduled treatment, the obligation to pay 100% of the treatment price remains.
8.5 In case of no-show without prior appointment cancellation, 100% of the previously agreed treatment amount is due. If no type of treatment has been discussed or agreed upon, a fee of €50 applies.
8.6 If an agreed appointment cannot be kept due to illness or accident, this must be proven by a medical certificate or a police report. In this case, no treatment costs will be charged to the customer.
8.7 In case of a delay of the customer to the agreed appointment, the customer should inform BaraKlinik. BaraKlinik is entitled to reallocate the appointment after 15 minutes of waiting or charge the customer the full treatment time if the treatment duration must be ended on time due to a subsequent appointment.
§ 9 Data Protection
9.1 Your personal data will only be used to process your order and within the framework of legal regulations.
9.2 Your data will only be passed on to third parties if this is necessary for contract processing.
§ 10 Disclaimer
10.1 BaraKlinik, its employees, and management cannot accept any liability if the customer suffers damage from the service based on the information provided by the customer, which proves to be insufficient or incorrect. This primarily but not exclusively refers to physical conditions, medical or medicinal requirements, or activities outside BaraKlinik’s premises.
§ 11 Final Provisions
11.1 The law of the Federal Republic of Germany applies, excluding the UN Sales Convention.
11.2 If individual provisions of these T&C are invalid, the validity of the remaining provisions remains unaffected.
11.3 The contract language is German.